Frequently Asked Questions
This information is intended to provide our community with an update about the COVID-19 virus. The information surrounding this outbreak changes daily – sometimes hourly. We will continue to monitor this situation closely with daily reports and exchange of information between all parties and will attempt to keep our community up to date on any new developments.
How to Help
The outpouring of support from the individuals, organizations and community groups has been heart-warming and appreciated.
Thank you.
COVID-19 Sampling Center
We have opened multiple COVID-19 sampling sites for community members in Ithaca, Cortland, and Watkins Glen.
If you do not have a healthcare provider please contact the
Cayuga Health Partners Physician Referral Line at 607-274-4615
Questions about the COVID-19 Disease?
Call the New York State Department of Health Coronavirus Hotline: 1-888-364-3065
COVID-19 Updates – Keeping you safe and informed
Cayuga Medical Center COVID-19 News
50,000 COVID-19 Vaccine Doses Administered
Cayuga Health System Thanks Tompkins County Health Department for Trusted Partnership
Cayuga Health Reflects on the ‘Year of COVID-19’
Dedicates much of CH Magazine issue to highlights and current status.
Cayuga Health to Resume Limited Visitation for Cayuga Medical Center and Schuyler Hospital
Will follow NYS Guidelines and limit visit time.
Ithaca Urgent Care Services Temporarily Suspended
Effective Monday, February 15th, we will be temporarily suspending services at the Ithaca Urgent Care located at 10 Arrowwood Drive, due to the COVID-19 pandemic. We will be re-allocating all staff and resources of the Urgent Care to the hospital, until we are able to reopen.
Due to the inclement weather in the forecast for tomorrow, 2/2/21, the following COVID-19 testing sites will be closed:
Cayuga Nursing & Rehabilitation Center Opens Dedicated 37-Bed COVID-19 Patient Facility Under Coordination of Cayuga Health
Cayuga Health, along with regional Southern Tier hospitals, able to use new Covid-19 facility to increase hospital capacity
Health Department Vaccine Update: No Doses Allocated to Tompkins County for Week of 1/18
More Doses Expected for Week of 1/25
40,000 sq. ft. Mass Vaccination Clinic Opens in Ithaca
5,132 Vaccines Have Been Distributed During Phase 1A and 1B
Cayuga Medical Center recognized by Governor Cuomo for being in the top 10 for vaccine administration in the state.
Tompkins County COVID-19 Update with Cayuga Health System
COVID-19 Update from Tompkins County Government officials and Cayuga Health System CEO Dr. Martin Stallone. If you have questions for panelists, please email them to drecckio (at) tompkins-co (dot) org. Officials will discuss hospital capacity, vaccine distribution, as well as comment on the disease incidence in Tompkins County.
Health Department Announces COVID-19 Vaccine Distribution and Administration Updates
The Tompkins County Health Department is announcing three COVID-19 vaccination clinics for those currently eligible to receive the vaccine. Healthcare workers and other eligible individuals in Phase 1A (detailed below) can register for clinics at the Shops at Ithaca Mall, 40 Catherwood Road, on January 6th-8th, and can register by visiting the Tompkins County Health […]
Cayuga Health Opens Additional COVID-19 Sampling Sites at Cayuga Medical Center and Cortland
Now Offering Five Sampling Sites to Support to Our Communities’ Health
First Cayuga Health Providers Receive COVID-19 Vaccine
December 21, 2020 Ithaca, New York –– Cayuga Health officials announced today that Dr. Keith Lambert, ER Physician, Kate Rosa, RN, and Dr. Sushilkumar Satish Gupta, Pulmonologist/Critical Care Specialist, were among the initial Cayuga Health employees to receive the first dose of the COVID-19 vaccine. The frontline providers received the Pfizer BioNTech vaccine, as part […]
Cayuga Health and Tompkins County Open Additional COVID-19 Sampling Site on Tioga Street
Downtown Location Added for Increased Accessibility
Kids Care After-Hours Pediatric Care at Cayuga Medical Center to Close
Due to COVID-19 and significantly lower patient volumes, the Kids Care After-Hours Pediatric Care operating inside Cayuga Medical Center will be closing on Sunday, November 22nd at 5 pm. For after-hours care, patients are being encouraged to contact their pediatrician or use the Ithaca Urgent Care located at 10 Arrowwood Drive, which will be open […]
Media Advisory for Cayuga Health Mass Sampling Center
In response to an increase of COVID-19 cases and recent exposures in Tompkins County, Cayuga Health will be offering COVID-19 testing at the Mass Sampling Center on Saturday, November 14th from 8:00 am to 12:00 noon.
Cayuga Medical Center Temporarily Pauses Visitation
In response to an increase in COVID-19 cases, Cayuga Medical Center will temporarily suspend hospital visitations.
Cayuga Medical Center Mourns the Passing of Elderly COVID-19 Patient
Cayuga Medical Center announced that an elderly patient passed away from COVID-19 earlier today. This is the first loss of a Tompkins County resident which Cayuga Medical Center has treated since the onset of COVID-19. The patient was considered high-risk and was 95-years old.
New Digital Cayuga Health Magazine Released
Free Interactive Publication Features Print and Video Components to Enhance Connection to Patients and the Community
Media Advisory for Cayuga Health Mass Sampling Center
Cayuga Health is alerting the public that the Mass Sampling Center located at The Shops at Ithaca Mall parking lot, 40 Catherwood Road will be making a slight move to the back of the mall near the Regal Cinema entrance starting on Tuesday, September 8.
Cayuga Health Launches New Coronavirus Community Tracking Tool
Daily data now available for tests taken at Mass Sampling Center
Kids Care After-Hours Pediatric Care Reopens
With Pre-Registration Necessary and COVID-19 Safety Rules in Place.
Cayuga Health Thanks Community for Remarkable #CayugaGivingDay
Over $147,000 raised to replenish COVID-19 depleted funds.
Cayuga Health has Resumed Limited Inpatient Visitation for Cayuga Medical Center and Schuyler Hospital
Will follow NYS Guidelines and limit visit time.
Cayuga Health Partners with Ithaca Based GiveGab for #CayugaGivingDay 24-Hour Campaign
Giving Day to Support COVID-19 Response Funds
Long-Term COVID-19 Patient Released after 57 Days, Expecting a Full Recovery
Cayuga Medical Center team and staff members continue to celebrate the release and recovery of their patients.
93-year-old COVID-19 Patient Released with Applauses, Expecting a Full Recovery
Cayuga Medical Center team and staff members celebrated her release.
Cayuga Health Teams Up with Ithaca-Based Rheonix to Provide Same-Day Turnaround For COVID-19 Testing
Cayuga Medical Center to be First Hospital in NY State to Use This New Technology
Cayuga Health To Begin Resumption of Elective Surgeries
Cayuga Medical Center Is Prepared and Ready to Begin Servicing Surgical Patients The Week of May 4th, Schuyler Hospital May 12th
A Letter from the Cayuga Health Board of Directors
Cayuga Health Confronting COVID-19 ‘Head-On’ to Protect Local Communities & Beyond
Cayuga Health announces mobile testing unit for local nursing homes
Cayuga Health announced it sent a mobile testing unit to test residents of Schuyler Hospital’s Seneca View Skilled Nursing Facility for COVID-19. The move is described as a proactive approach to test at-risk individuals and those most vulnerable to the illness.
Cayuga Health Expands Telehealth Services To Meet Patient Needs in Response to COVID-19
Patients encouraged to make appoints online today at www.cayugahealth.org/telehealth.
Cayuga Health Has Tested Over 400 Cortland Residents at Sampling Center, Closing in on 4,000 total YTD
Cortland residents and health care workers encouraged to Continue to utilize the easily accessible Ithaca drive-through Sampling Center.
Cayuga Health to Send ‘Healthcare Heroes’ on COVID-19 Medical Mission to NYC in Cornell Buses
Encourages community to cheer them on along the route and via Facebook live.
Cayuga Health Opens New Online Community Resource and Donation Center
New “How to Help” Page to Make COVID-19 Community Support Easier
Cayuga Health and Tompkins County Open New COVID-19 Sampling Center in Ithaca
Cayuga Health (CH) and Tompkins County officials announced today that they are opening a new COVID-19 sampling center location for patients who meet screening criteria for testing to handle more widespread screening.
Non-Essential Surgeries Postponed
To all Cayuga Health patients: Effective Friday March 20, 2020, at 5PM, all non-essential surgeries have been postponed due to COVID-19.
Dr. Douglas MacQueen Talks Cayuga Health’s COVID-19 Outreach
Learn more about what Cayuga Health is doing for COVID-19 Outreach.
Cayuga Health Statement Regarding Hospital Visitation
In response to the directive from NYS Department of Health, Cayuga Health is suspending all hospital visitation to Cayuga Medical Center and Schuyler Hospital.
Schuyler County COVID-19 Response News Conference
Watch the news conference from March 17, 2020 with the President of Schuyler Hospital, Becky Gould, CEO of Cayuga Health System, Marty Stallone and Schuyler County officials as they give an update on COVID-19.
Visitor Restrictions Put in Place
In response to the first confirmed case of COVID-19 for Tompkins County, Cayuga Medical Center has established visitor restrictions for the hospital and offsite facilities.
Tompkins County COVID-19 Response News Conference
Watch the news conference from March 9, 2020 with County Administator Jason Molino, Tompkins County Public Health Director Frank Kruppa, and Cayuga Health CEO and President Dr. Marty Stallone as they discuss the county preparedness for COVID-19.