Feedback Urgent Care Guidelines

Convenient Care
at Ithaca


Convenient Care
at Cortland



Your satisfaction is very important to us. You may be receiving a survey in the mail after your visit to rate us on our services. We hope that you will find our services and care "great". If you do please rate us a 5 on the survey. If you feel you can not give us a 5 speak up and let us know while you are still in our care how we can better meet your needs. Your satisfaction is a priority for us. If your questions and concerns have not been addressed by the time you are discharged you can contact the director of Cortland Urgent Care or Ithaca Urgent Care. or our hospital's Patient and Customer Relations.

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